Secretary/PA courses
Option 1A:
Secretary Receptionist Course

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The SECRETARY RECEPTIONIST course is aimed at students with limited office experience; the course will introduce new skills and strengthen existing skills and with a view to certifying that you are ready to move to a secretary or receptionist position.

This course focuses on skill enhancement as detailed below. We also look at building confidence through improving interpersonal and self-developmental skills providing a sounder footing on your career development path.

Course Content:

•  Basic office skills outline:  
      · Purpose of the Office · Company structures and job roles
      · Basic HR dept functions
      · Health and Safety
• Receptionist functions
• Incoming and Outgoing Mail
• Telephone etiquette and procedure
• Dealing with complaints/client care
• Stock Control
• Diaries
• Petty Cash
• Invoicing
• Proofreading
• Touch Typing
• MS Word - Bespoke Training CLICK HERE FOR DETAILS
• Assessment and Certification

Course Duration:

Five days or part time equivalent for the main tutor-led course. Full time course lasts Monday through Friday 11:00 to 16:00. The  MS Word and typing training can continue once the main course has finished and generally takes a further four weeks on flexi-time.

Course fee:

£499.00. To book you can make a £100.00 deposit and pay the balance by the third day/week of the course or pay in full (10% discount for full payment with booking).

Course entry requirement:

Good general level of education ideally with GCSE English and one other GCSE or equivalent.

Download Further Information & Registration Form>>     

 Souters is an approved centre

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